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We Truly Are In the Relationship Business

Automotive & HD Business Management Articles.
Bob Greenwood. April 9, 2014. ( over 3 years ago ) 540 views

Consider this “basic” list:

Shop staff – technicians, front counter, back office staff, customer relationship staff

Shop customers and clients

Parts suppliers and their staff from telephone to delivery to field representatives

Manufacturing representatives

Shop accountant

Shop lawyer and his/her law firm

Shop banker

Shop insurance broker/agent

Shop peers in industry associations and focus group meetings

Technical instructors/mentors

Business instructors/mentors

Industry tech schools and their teachers

Business associations in general such as business networking groups

And the list can continue to grow, but consider this point… every relationship has an effect on the business or the owner/manager in some form or another. The message here is “Take no relationship for granted, work hard on your relationships (give and take in the real world – win/win) and appreciate the individuals you are dealing with if they take the same approach with you.”

The right relationships can build a very successful business.

Bob Greenwood


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