Automotive & HD Business Management Articles.
Bob Greenwood. August 19, 2015. ( over 3 years ago ) 607 views
Here are some very common causes I have noticed over my career as to WHY shops fail. Consider each one and if you are guilty, step back and really concentrate on taking the time to correct it.
Start without proper preparation: If management starts without a clear path and plan in front of them, they will end up lost and confused which also ends up having the shop team lost and confused as to the direction the business is going and how it will get there.
Attempt too much: Attempting too much at once means management creates stacks of “clutter” throughout the business. This steals management’s energy, destroys their focus and weakens their ability to move the business forward.
Bettering management’s abilities loses its priority: When management is so busy being busy that there is no time left for developing skills and on-going personal improvement, management will find themselves lost in a world of circles. Business and self-improvement of personal skills MUST be an everyday commitment. Never stop learning; it should be a daily experience.
Management organization is pitiful at best: The busier management gets, the less time management finds for the attention to the little things that keeps the business flowing in a productive process. Management spends way too much time working “in” the business instead of “on” the business. They were afraid to delegate to free up management’s time and trust the people they asked to join their business.
Address the wrong issues: Addressing the wrong issues, those that feed management‘s confusion about the business, just takes management further away from improving the business. Learn and understand what the right issues are that must be addressed in your business.
Emotionally react when their business is out of control: Every time management “reacts”, they are viewing their business from their emotions up. The result is their inability to see the path that is there to take them and their business forward.
Ladies and gentlemen of the aftermarket, we are in control of our own destiny. Don’t allow the above points to take away the incredible future that’s in front of you. You are much better than that.