TRAINING: Limiting the behavioural responses to a given stimulus. eg."Management and staff need to be Technically 'Trained' because there is a 'right way' to do it."
DEVELOPMENT: To increase behavioural alternatives to the same stimulus. eg. "Management and staff need to take 'Development' Courses to increase their effectiveness and understanding of how to sustain business profitability."
Learn a new approach to business that is required to meet the new economic, staff competency and technology realities. Learn business procedures, important formulas and business guidelines that focus on Net Income development. You will learn the key daily measurements to follow to ensure the shop is on track s well as engage and keep the staff involved and focused that get results.
The processes of yesterday are not suited for today's success. To develop a client base you require client based processes. This course delivers proven methods to build a client base, generate required Gross Profit, and deliver on our professional responsibility to the client.