Automotive & HD Business Management Articles.
Bob Greenwood. November 26, 2014. ( over 5 years ago ) 1,139 views
“If you deliberately plan on being less than you are capable of being, then I warn you that you’ll be unhappy for the rest of your life.” Abraham H. Maslow (1908 – 1970) American psychologist.
Have you had a period of time in the last 2-6 months that you just want to give up? Every businessperson can relate to that question and, let’s be honest, every businessperson has experienced partial burnout because of being understaffed which creates a self over-worked syndrome.
OK, so let’s stop feeling sorry for ourselves and understand what’s taken place.
There’s so much change and disciplines required to be in business today and the longer you’ve been in business, the easier it is to say the heck with it and settle or plan to give up… ending up putting your head in the sand. Re-read the header of this blog because it is very true, and giving up today from being the very best that you are capable of being, will haunt you within two years of your actions. Tremendous regret will stay with you for the rest of your life as you end up saying, “if I only stuck with it and got things done!”
Many business people enter a stage called “Business Normalcy Bias.” When you’re in a state of Business Normalcy Bias, it means you’re being overwhelmed looking at all the change required and simply believe the change required can’t happen, so you say why should I keep trying. Let’s look at the formal definition of Normalcy Bias and bring it into context of the shop owner who is going through this.
A definition and explanation from Wikipedia:
— The normalcy bias refers to a mental state people enter when facing a disaster. It causes people to underestimate both the possibility of a disaster occurring and its possible effects. This often results in situations where people fail to adequately prepare for a disaster. The assumption that is made in the case of the normalcy bias, is that since a disaster never has occurred, then it never will occur. It also results in the inability of people to cope with a disaster once it occurs. People with a normalcy bias have difficulties reacting to something they have not experienced before. People also tend to interpret warnings in the most optimistic way possible, seizing on any ambiguities to infer a less serious situation.
The normalcy bias may be caused in part by the way the brain processes new data. Research suggests that even when the brain is calm, it takes 8–10 seconds to process new information. Stress slows the process, and when the brain cannot find an acceptable response to a situation, it fixates on a single solution that may or may not be correct.
The normalcy bias also causes people to drastically underestimate the effects of the disaster. Therefore, they think that everything will be all right, while information from the radio, television, or neighbors gives them reason to believe there is a risk. This creates a cognitive dissonance that they then must work to eliminate. Some manage to eliminate it by refusing to believe new warnings coming in and refusing to evacuate (maintaining the normalcy bias), while others eliminate the dissonance by escaping the danger.
OK, so now the shop owner who’s in a state of “business normalcy bias” has been over-worked because they are not properly staffed, failed to delegate duties because they believe only they can do it right, been doing everything themselves and basically running around like a chicken with its head cut off. So they don’t believe he or she can make the change required to be the best they can be.
They fall into a state of mind that what they have right now will do just fine, and they believe all the change required that they are getting advice from people around them simply isn’t required in their case.
WOW, think about that for a few minutes.
Slow down and don’t get caught in this mental state of not wanting to work at being the best you can be. Find two positive accomplishments/experiences you personally had today and have your staff talk about two positive things that they experienced or achieved. Do this each and every day at the morning scrum and bring the best out of each day. When you experience a positive atmosphere, you will be in a strong position to carry on with your journey of becoming an outstanding entrepreneur. Other people see the enormous talent in you. Why can’t you?