Automotive & HD Business Management Articles.
Bob Greenwood. February 5, 2014. ( over 6 years ago ) 1,262 views
“My RESPONSIBILITY to this business is to obtain RESULTS, not to just DWELL on PROBLEMS”
We often fall into a mind-set of negativity because we can get overwhelmed with problems and issues in our business which can lead to a “little” feeling sorry for one’s self rather than doing our job, prioritizing and get things resolved. Remember that ownership or management is a position in the company and this position must be accountable to the total business. That’s what we get paid to do.
Staff can see when the boss is not leading the business and achieving results. The business, in their mind, is still the same old routine and seemingly the same old problems are still here and then they see the boss working in the business instead of on the business. I’m not talking about filling a temporary role until a new employee is found; I’m talking about management taking up a permanent position that should be filled by an employee to free up the time required allowing management to work on all issues the company is facing and installing solutions to obtain results in order to keep the business moving forward.
With all the issues in business today, it’s easy to fall into this trap of “sameness” where nothing really moves forward and the next thing you know another year has gone by.
Let’s make 2014 an exceptional year for you, the staff and the total business. Start with the next 90 days. Commit to your position and responsibility totally. Don’t let your emotions consume you as you may have to ruffle other people’s feathers because they stand in your way. They don’t believe in/don’t want to understand the vision you’ve embraced that you know is the right solution for your future. The people that are interfering or holding you and your business back, must be eliminated.
Work smart to be different from the rest of the Aftermarket. You must learn to have a different and very in-depth understanding of how this business must work to sustain profitability, provide satisfying careers for staff and build a truly loyal and trustworthy clientele. Do your research because you want to be exposed to and engaged in a business solution that you know is comprehensive and is the right way to carry out your professional responsibilities to your clients when fully embraced.
So all that been said, now let’s take OUR responsibility seriously and with total commitment… this is the year we’re going to get the results we want and change the business where necessary in order to achieve that. No exceptions!!!