Automotive & HD Business Management Articles.
Bob Greenwood. June 4, 2014. ( over 5 years ago ) 840 views
How do you get your shop to be number one in the marketplace?
It’s all about MANAGEMENT laying down the Rules of Engagement as a “condition of employment” in that shop. Management demonstrates the rules to his/her team by walking the talk themselves. It becomes a CULTURE!!!
What are the 2 non-negotiable rules that must be followed? Simple:
You must have a strong work ethic
You have a true desire to compete
Showing up every day with the attitude we are going to get it done today and we are going to do it right, providing a great experience for our clients, because we can beat the dealerships; we are the Independent Sector and we are good!!
Imagine if every shop owner and their team were that focused.