Two Things Non-Negotiable

Automotive & HD Business Management Articles.
Bob Greenwood. June 4, 2014. ( over 7 years ago ) 1,615 views

How do you get your shop to be number one in the marketplace?

 It’s all about MANAGEMENT laying down the Rules of Engagement as a “condition of employment” in that shop. Management demonstrates the rules to his/her team by walking the talk themselves. It becomes a CULTURE!!!

What are the 2 non-negotiable rules that must be followed? Simple:

You must have a strong work ethic

You have a true desire to compete

Showing up every day with the attitude we are going to get it done today and we are going to do it right, providing a great experience for our clients, because we can beat the dealerships; we are the Independent Sector and we are good!!

Imagine if every shop owner and their team were that focused.

Bob Greenwood

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Bob Greenwood
Surrey, British Columbia, Canada